Please specify that you are registering on behalf of yourself, as a subcontractor or contractor for a local authority/housing association.
Please enter the original heat pump / HP water heater Serial number.
If you are unsure which Serial numbers you need to register then please contact the helpdesk for assistance.
Contractor Connect: 0330 333 1513
Start by entering the property type. Then enter the postcode, click the magnifying glass to search for the address and select the correct address from the list below.
If the address is not available simply select 'The address is not listed above' from the dropdown list and fill in the address and LA Code details. If you do not know the LA Code details, please search for it here.
If you know the homeowner details; please select "New" and enter the customer’s details. Otherwise, please select "Unknown" and the default details will be populated. Please note that for businesses the details may already be pre-populated.